Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how Rapid Key Locksmith ("we", "us", or "our") collects, uses, and protects information when you use our website or contact us about automotive locksmith services in Aurora, Illinois, and nearby areas.
Information We Collect
- Information you provide: your name, phone number, vehicle details, location, and any message you send through our quote form or by phone or text.
- Service details: the type of key or lock service you request and information needed to confirm vehicle ownership.
- Automatically collected data: basic technical information such as browser type, device, and general usage, which helps the site work correctly.
How We Use Information
- Respond to quote requests and confirm availability, pricing ranges, and arrival windows.
- Provide, schedule, and complete the services you request.
- Communicate with you about your request and follow up when needed.
- Maintain, secure, and improve our website and services.
How We Share Information
We do not sell your personal information. We may share information only with service providers who help us operate the business, or when required to comply with the law, enforce our terms, or protect the rights and safety of our customers and staff.
Cookies
Our website may use basic cookies or similar technologies to support core functionality. You can control cookies through your browser settings; disabling them may affect some features.
Data Retention
We keep information only as long as needed to provide services, meet legal or accounting requirements, and resolve disputes.
Your Choices
You may request access to, correction of, or deletion of the personal information you have shared with us by contacting us using the details below. You can also opt out of non-essential messages at any time.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
Questions about this policy? Call or text (773) 200-8588 or reach out through our contact section.
This page is provided for general informational purposes as part of a website prototype and does not constitute legal advice. Final policy language should be reviewed before public use.